The founders of the Glowing Flow retreat programme, Patrizia Bortolin and Stefano Battaglia, have developed a specialist programme aimed specifically at spa teams.
The Glowing Flow Spa Team Retreat has been created to provide a staff training with a wellness-centric twist.
Former spa director Patrizia Bortolin has 15 years’ experience developing spa projects around the world and specialises in healing and happiness programmes, teaching yoga nidra, mindfulness and psycho-aromatherapy. Battaglia is a bodywork therapist who combines mindfulness, coaching and holistic body techniques, specialising in “trauma touch skills”.
Both Bortolin and Battaglia will visit a spa or wellness destination to carry out the training and give spa team members opportunities for self-discovery.
Each programme is tailored to the specific teams’ needs. Workshops may include understanding guests and personalisation, mindful running sessions, personalised or happiness coaching, a group colour session or a yoga nidra classes. The focus is honing staff members’ ability to deliver “nuanced, elegant and world-class service” and enhancing guest experience.
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